The Herbal Dispensary
Information about The Herbal Dispensary
Opening hours
- sunday: 9h-17h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: (closed)
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Established in 1996 in Raglan, by Medical Herbalist, Bronwyn Lowe. Providing natural health care to Raglan and the New Zealand community since then. Travelers & overseas visitors love our one stop health shop. Our specialty is herbal medicine, we make herbal tonics, teas and creams to suit your health needs. In-store you will also find organic foods, health foods, foodie treats, skincare, health supplements and lots more! Local growers & artisan producers products are on our shelves, including fresh fruit, vegetables & honeys. Bulk bins provide options for self selection. Refillery station for ecostore household and skincare products.
Fresh juices
Fresh Volare Sourdough Bread is here daily.
Supporting Plastic Free
Street parking outside
Our comment from Nutrifinder.net about The Herbal Dispensary:
The Herbal Dispensary in Raglan, New Zealand, is a highly recommended health shop that stands out for its exceptional service, wide variety, and high-quality organic and natural products. Customers rave about the welcoming atmosphere and the friendly, knowledgeable staff who are always ready to help with expert advice on health journeys.
Many visitors have expressed their appreciation for the extensive range of herbal remedies, natural products, and fresh baked goods, making it a go-to destination for locals and tourists alike. The dispensary is also praised for its commitment to personalized experiences, with tailored medicine options available for various health issues.
While the overall feedback is overwhelmingly positive, a few customers have noted inconsistencies in service during busy times, suggesting that some staff members could be more attentive. However, the majority of reviews highlight the caring nature of the team and their dedication to improving clients' well-being.
Overall, The Herbal Dispensary is recognized as a treasure trove for wellness seekers, offering everything from herbal teas to naturopathic consultations, ensuring that every visit is enriching and enjoyable.
The Herbal Dispensary: Reviews
Fantastic experience: Amazing service, great variety and quality of products. Nice atmosphere, very tasty fresh baked goods such as sourdough breads, rolls and croissants. Teas are great, and naturopaths are super friendly and helpful.
Fantastic experience: Natalie and the team at Raglan Herbal Dispensary are very friendly and amazing. They stock a great range of products and we have relied on Nat for her expert advice for some time now. If there is anything that is not standard stocked, Nat is able to formulise a specialty product to help/compliment your health journey. Her wealth of knowledge and expertise are highly valued by a lot of locals and visitors alike in the community. We would always highly recommend!!
Fantastic experience: Natalie has a wealth of knowledge, always so helpful, cares about her clients, and fabulous communication. I have been working with Natalie for a few years and have enjoyed learning so much about health and better options for my body. I highly recommend Natalie and Raglan Herbal Dispensary
Thank you, Louise for your kind words. We are really glad that Natalie and the team have helped support you on your health journey :)
Fantastic experience: I love love Raglan Herbal Dispensary they provide great service and their wealth of knowledge is amazing and they are online so if I’m not in Raglan I can get repeat products that I need - they have a wide range of natural and organic products and herbal tinctures - a must if you are visiting Raglan but a regular if you live here
That’s such a beautiful message! Thank you so much for your kind words :)We truly appreciate your support and love hearing that our service and products have helped you stay connected wherever you are. It means a lot to our team to know that what we offer makes a difference both locally and online.
Fantastic experience: Best health store around! Super knowledgeable and friendly staff. Highly recommended
Thank you!
Fantastic experience: This place is a wee gem! I haven’t had the chance to physically visit yet (I’m not local to the area) but I was fortunate enough to find this place via a friend who works there. It is a treasure chest of wellness with the most friendly staff. Places like this are so hard to find these days, if you want a genuine herbal dispensary and genuine wellness products this place is it! Can’t wait to visit someday!
Thank you so much for your lovely message! We’re so happy you found us through your friend and that our herbal dispensary has reached you from afar. It really means a lot to hear that our passion for genuine wellness comes through, even before you’ve visited in person. Look forward to having you here in person :)
Fantastic experience: Great Selection of Organic vegetables, fabulous Avoicados, the best I've ever had. The shop has lots of health products to browse through. The staff are friendly, helpful and knowledgeable. And I was greeted with a friendly smile.
Thanks so much for your lovely words Susan! We're so glad you enjoyed the organic veggies—and yes, we agree, those avocados are something special!
It's great to hear that you felt welcomed and well supported by our team. We love being able to share good food and helpful health products with our community.
Really appreciate you taking the time to leave a review!
Warmly,
The Raglan Herbal Dispensary Team
Fantastic experience: I’ve been a regular client at the Raglan Herbal Dispensary for two years, and I’m thrilled with the exceptional service. The team always greets me with a smile, creating a warm and welcoming atmosphere. Natalie’s extensive knowledge is truly impressive, and her genuine care for helping others is evident in every interaction. Since embracing naturopathic remedies and high-quality supplements instead of using antibiotics and general healthcare systems , my health has improved significantly in the last two years. I’m grateful for the highly knowledgeable therapists we have here in Raglan at the Herbal Dispensary, who take the time to listen and guide me towards optimal wellness. I’m feeling so much better now! Thank you ☺️
Thank you, Alice, for taking the time to share such a thoughtful review. We're so glad to hear that you've felt supported on your journey with us.
Empowering people to improve their health and wellbeing is at the heart of what we do, and it’s incredibly encouraging to know that the care and services we offer are making a real difference.
Warmly,
The Raglan Herbal Dispensary Team :)
Fantastic experience: Visted the shop yesterday. There is good range of products and the staff were very helpful and knowledgeable. Their smoothies are the best in town. Had positive and enjoyable visit.
We're glad you enjoyed your visit and your smoothie :)
Negative experience: Great shop and a good range of products, but unfortunately service was terrible, felt like they just couldn't be bothered even saying hello or offering any help even when asked about a few proucts, pretty dissapointed and probably wouldn't bother going in again
Hi Seonaid, thank you for taking the time to share your feedback — we’re really sorry to hear you had a disappointing experience. We always aim to create a space that’s warm, welcoming and helpful, so it’s upsetting to hear we didn’t live up to that during your visit.
If you feel comfortable, I’d really appreciate the chance to speak with you directly to better understand what happened. Reviews are helpful, but having a quick chat or hearing more detail from you would be even more valuable in helping us genuinely improve. You can reach me at [email protected] or simply pop back in and ask for me — I’d be grateful for the opportunity to connect and make this right.
Thanks again for your honesty — it does help us grow.
Warmly,
Natalie
Fantastic experience: Visited the store today. Great range of organic products. Has a very relaxed vibe. Read a recent review… maybe it could be a wake up call for the owners BUT … 50% of the shops that I entered today, I would have said good morning to the sales people as I entered their store and thanked them as I departed. Eleanor Roosevelt once said “Nobody can make you feel inferior without your consent.”
Dear Mark,
Thank you for your thoughtful and generous review! We’re so glad you enjoyed your visit and appreciated the atmosphere and product selection in our store.
Your perspective on the power of a greeting and the reminder from Eleanor Roosevelt is such a valuable reflection—thank you for sharing it. We take all feedback to heart and see every comment as an opportunity to learn and grow.
We hope to see you again soon and would love to hear any more thoughts you have during your next visit.
Negative experience: The young new naturopath and the blonde naturopath are very snobby and rude. Neither of them have greeted me or asked if I needed any help. Or other customers. Would expect at least a warm hello. Not impressed. When I asked a question, I was made to feel dumb as the answer was obvious for them. A shame since the shop is so nice and has amazing products. Really ruins the vibe.
Dear Amanda,
Thank you for taking the time to leave your feedback. I’m genuinely sorry to hear about your experience and that you felt unwelcome during your visit. Providing warm and friendly service is one of our top priorities, and it’s clear we fell short of your expectations.
I appreciate your kind words about our shop and products—we’re proud to offer a space filled with items to support health and wellbeing. That’s why it’s so important to us that every customer feels valued and supported. I’ll be speaking with our team to ensure your concerns are addressed and improvements are made.
As a gesture of goodwill, I’d like to offer you a complimentary bag of one of our herbal tea blends. Please reach out to me directly at [email protected] or visit us in-store so we can arrange this for you. I hope we can welcome you back and provide the warm, friendly experience you deserve.
Thank you again for your feedback—it helps us grow and improve.
Kind regards
Natalie
Fantastic experience: Lovely store full of remedies for everything! I purchased the light face cream off of a recommendation, and loved browsing the assortment of products.
Thanks Kaiya, we are delighted that you enjoyed spending time in our store :)
Fantastic experience: Great shop with very helpful and knowledgeable staff. The girls in the dispensary always have what I need to keep my family healthy especially over the winter months.
Thanks Victoria for your review, we are glad that we can help :)
Negative experience: The seller works with a subcontractor to NZ post who has now numerous times had issues with saying a package is delivered when it either wasn’t, or it was delivered to a mailbox which lends it to being stolen. No images are provided of where it was actually delivered to when requested. As the purchaser, you don’t hold the contract with the courier so have to rely on the seller to rectify or claim back from the courier and then replace the item. Which they do not. This is despite paying $9 for a courier service. The seller has no intention of rectifying (aside from offering a 20% discount on a replacement purchase(!) and stating how frustrating it is for them and asking for understanding(!). So buy at your own risk or somehow spell out that a $9 courier means proper delivery to the front door. The entire cost will fall on you as the customer.
Thank you for your feedback. We contacted the courier multiple times, who confirmed that the tracking email was sent, opened multiple times, and showed delivery to your door with GPS data. While courier services are outside our control, we did our best to resolve the issue by offering discount. We apologize for any inconvenience and appreciate your understanding.
Fantastic experience: Highly recommend, could not be happier with the quality of products received and speedy delivery, thank you!
Thank you for your support and your kind review. We are glad you are enjoying your products :)
Fantastic experience: Amazing products, fast delivery and the customer service is next level, it's so refreshing a company that is personable and so good with communication. I highly recommend their products and business.
Hi Melanie, thank you for your lovely review. We are pleased that you enjoyed your experience with us. :)
Fantastic experience: I love this little shop! Great selection of local goods, herbal remedies, natural products and dried teas/ herbs. Their pies are also excellent (albeit a bit on the pricy side)!
Thanks Jenna. We are glad that you enjoyed our shop. You are right the pies aren't cheap, but Volare has won many awards for their delicious pies.
Fantastic experience: I like the staff, sometimes I go in and buy stuff just for the fun of going there.
Oh thank you so much Danny! We love having you come in-store with your happy disposition and awesome conversations.
Positive experience: Good range of things slightly pricey
Positive experience: Try the vege samosas, they're Yum.
Fantastic experience: What a beautiful shop and such a friendly, knowledgeable vibe. I loved seeing the products the y had there. Best pie ever also! Vege korma yum. Great cart doing hot drinks outside
We are delighted that you had such a lovely experience and we look forward to seeing you next time :)
Fantastic experience: Sooooo good.
Fantastic experience: Great place
We are glad you enjoyed your visit :)
Fantastic experience: This place is awesome! The staff are fantastic, dealt with 3 different staff over 2 days, I gave a description of my perceived needs and their knowledge they have made it easy for me to make the decisions right for me. I will keep coming back and hope to eventually get the consults. Thank you
Thanks for the lovely review :) It makes us proud to know that you can talk to any member of our staff and receive quality service.
Fantastic experience: Brilliant wee shop, but not so wee in terms of products available and amazing staff attention, the naturopath very helpful, considerate, listening, advising, just a wonderful all round service. Loved the place and the people.
Thanks Linda for your lovely review. We are pleased you enjoyed our shop and found our naturopaths so helpful and knowledgeable :)
Fantastic experience: This is THE most wonderful place. The grocery store and all the items for sale and staff are incredible and it is literally a happy, health seeking, wonderful place. The naturopaths (Elena and Natalie) are also both fantastic. Elena was my consultant and she could not have been better. Helping me sort out long standing health issues, gut problems, inflammation and post IVF issues. She was practical, considerate, empathetic and knowledgeable and really went above and beyond to make sure I was getting the best information, diagnostics and care. She really cared about the outcome and wasnt just 'charging me by the hour'- she is amazing. A wonderful resource. I couldn't reccommend her or the Herbal Dispensary more highly for anyone who wants to focus on their wellbeing.
Positive experience: Expensive
Hi Ellie, it's a shame you found some of our products expensive. Next time you are in, please ask to speak to one of our qualified staff and they can show you our in house tea blends, creams and tonics which are at a fraction of a price you could buy for the same quality elsewhere.
Fantastic experience: Raglan herbal dispensary is awesome. My go to shop. They have everything you need to have a healthy body mind and soul. My favourite thing is there herbal teas something for every health related issue. Fast speedy delivery when you can't make it to the store. Check them out :) you won't be disappointed.
Thank you Jessie, and we are so glad you find so many useful products in our store! Our organic tea blends are a popular amongst many of our customers. :)
Fantastic experience: I have been having a few small health issues for a while, and after not getting anywhere with western medicine i reached out to Alena and had an appointment. She was so incredibly graceful, kind and compassionate with her approach, and my gosh- so full of knowledge! ive been for 2 follow up appointments now and have seen huge improvements in my health. if price was a factor Alena did what she could to still treat my symptoms & i never felt like she was trying to sell me anything. I highly recommend going to see any of the herbalists, they will make your life that much better!
Negative experience: Was waiting to purchase an item and person serving walked away from the counter without even noticing I was waiting, disgusted I walked out but went back 10 minutes later, server still on the phone and assistant walked away again...hopeless
Fantastic experience: Cute af.
Fantastic experience: So informative. Welcoming, friendly staff. Wide variety. Really pleasant. Definitely returning every time I'm in Raglan.
Fantastic experience: Friendly, helpful and knowledgeable staff. Eczema cream is one of the best we've tried and really helps to keep my daughter's eczema manageable.
Great to hear our Eczema cream is helping your daughter's eczema! thanks
Fantastic experience: Great service!!! Dispensary very good, esp all the teas, we are enjoying.
thanks Trevor, we love our teas as well :)
Fantastic experience: Amazing range of natural and organic products. Super friendly staff. Highly recommended.
Thanks Carl :)
Fantastic experience: Treasure trove of health. Highly recommended.
Fantastic experience: Great selection of natural and local products.
Fantastic experience: Excellent little place, which stocks a vast array of organic fresh produce, herbal teas, candals, GF products etc. Basically a one stop Health shop with specialists (naturopaths) on board.. who all fully support Plastic free living & Reduce Re-use Recyle.
Thanks Karyn for taking the time to place a review, we are all passionate about what we do :)
Fantastic experience: I love this place after visit such destination Why not about my health? Coffee/food / and health Very professional staff and very caring shop owner Is my highlight of the visit. They really care Marvin Guerrero
Thanks Marvin!
Fantastic experience: I love this place They are very experienced and have a large range of natural products Pills Potions and much more They can make tailored medicines to help remedy your ailments Highly recommended this dispensary Ordered a herbal medicine mixture for my wife's cold-like symptoms
Thanks Theo!
Negative experience: The guy selling the bread was super helpful but there American woman inside were pretty useless and more interested in flirting with another customer then serving an elderly lady like myself
Positive experience: I didn't buy anything myself, but the staff seemed very helpful.
Fantastic experience: Great service, great products
Thanks for shopping with us Anah, glad we could help.
Positive experience: So much to look at, very helpful knowledgeable people. We will go back again.
Thanks Vivienne for coming in, we look forward to seeing you again.
Fantastic experience: Great knowledgeable service very helpful Great range of natural organic and plant based products
Thanks for taking the time to give us a review!
Fantastic experience: Knowledgeable and helpful staff, good stock
Hi Carla Thanks for your review!
Fantastic experience: Helpful staff and a wide range of natural products to try.
Hi Tracey, Thanks for your review, we think our staff are pretty great also, glad you liked our products.
Fantastic experience: Very well stocked health shop and practitioner clinic. Very good service for all natural health needs. Parking out front.
Hi Robin, thanks for taking the time to give us a review
Fantastic experience: Awesome selection of natural & organic products. I especially love the teas. Great service.
Positive experience: I would have given 5 stars except that the homeopath was new and didn't have any idea what I was asking for. Very friendly though.
Fantastic experience: Wonderful holistic friendly service, and great range of products.
Fantastic experience: Best Heath shop in Raglan.!
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